by Pat Dooris | Crisis Communication/Messaging, Marketing
I hope the rest of the country does not experience the Note 7 return run around that I did today. I did not want to take it back in the first place but decided maybe I should after getting a stern sounding robo call and then emails from Costco, where I bought it and...
by Pat Dooris | Crisis Communication/Messaging
Damage control is underway for the Samsung Galaxy Note 7. If not handled properly, it has the potential to be a disaster. Gather round for a brief case study in what to do when things go bad. I have a particular interest because I bought this phone in late...
by Pat Dooris | Local News
Once, during the winter, I was working on a story involving ticket scams. With the Seahawks charging toward their big game with the 49’ers—it seemed like good timing. Lots of people in Portland like to travel up to the games in Seattle. The added bonus is the Oregon...
by Pat Dooris | Local News
Sometimes my PR friends ask me what it takes to get a story on the news. The next time you wonder, I hope you'll remember the tomato. The story hook might be right under your nose or more accurately here, in your garden. Early this summer, one of our news crews went...
